Cuckoo Clock Frequently Asked Questions- FAQs
Is there a warranty?
Yes! A two-year warranty. I have posted a pdf version for you. A paper pamphlet will arrive in the box with your clock.
What is a one-day versus and eight-day clock?
The number of days refers to the required frequency of winding. (see below)
Mechanically, the difference is in the movement itself, and in the weights and chains.
And of course cost. 8-day clocks are more expensive.
How do I setup my cuckoo clock?
How often do I need to wind the clock?
The one-day movement doesn’t quite make it 24 hours between windings, so I wind mine morning and evening
Most people wind their 8-day clocks in concert with a certain event, such as before heading to church on Sunday morning. The clock will go longer than once a week, but having a schedule helps us to keep the clock on schedule.
Do you offer the eight-day?
Yes! I keep two or three in stock as much as possible. You will see it on the ordering page. If I don’t have one in stock, I can have one ready within four- to six- weeks of ordering. The eight-day is available at an additional cost of $150 as it involves a different movement and weights.
Does this clock have music?
I wish! Music requires a different clock case, so it can’t be added on. As always, when I have enough people who want something different, such as a clock with music, one with music, I’ll design a clock with it. So let me know you’re interested!
As I write this, the Barn Cuckoo Clock is in the works. It will have music which will power the horse who will pop out of his stall door. Ah, just like home here on the farm!
Music does add to the cost of the clock, of course.
How do I hang the clock?
I hang mine on a screw about 6 1/2 feet above the floor. This gives the weights enough room to travel the length of the chains.
You will find instructions for hanging and setting up your clock enclosed with the clock.
Is there a way to shut off the cuckoo so we can sleep at night?
Yes! This is explained and pictured in the Setup Instructions which includes directions to easily set it so the won’t cuckoo sing during the night. The clock’s night time shut off comes in two configurations depending upon the clock. For the Quilt Shop Cuckoo Clock it is a lever with two options: down for cuckooing and up for silencing. For the Backyard Birds Cuckoo Clock, the shutoff is located at the bottom of the clock. Pull it down for cuckooing. Push it up for silence. In the future clocks may be offered with a third setting for automatic night time shut off. Please send an email to vote for this option so I will know there’s a demand.
The right weight of my cuckoo clock is going down faster than the left weight
New cuckoo clock owners notice this after first setting the time. Don’t worry!
The left weight will catch up to the right weight. Since the right weight (the hare) is for the cuckoo it goes down either quickly or slowly each time the clock cuckoos, depending upon the number of cuckoos. Meanwhile the left weight (the tortoise) goes down with each tick, so it is going down at a constant rate. Over time they will both end up down to about the same point.
Let your clock run and you’ll see that speedy and pokey will end up at the same place in the end.
When I need my clock cleaned or repaired, how so I find a cuckoo repair shop?
A list of cuckoo clock repair shops is included in the box with your clock. You will find a scanned copy here: Cuckoo Instructions.
My go-to cuckoo doc is Keith Seabolt of the The Clock Shop in Cleveland, Georgia. He’s Schneider’s go-to guy for feedback on their clocks out in the world. He switches over 1-days to 8-days for me, helps me test news designs, shows me why my crazy ideas will or won’t work, and volunteered to answer customer questions. I’m learning, but he has a sixth sense for cuckoos. You are invited to call him with questions about your clock or any other cock you own.
Feel free to send me an email at Cuckoo@TheCuckooClockDesigner.com