FAQ’s 4


Cuckoo Clock Frequently Asked Questions- FAQs

Is there a warranty?

Yes! A two-year warranty. I have posted a pdf version for you. A paper pamphlet will arrive in the box with your clock.

What is a one-day versus and eight-day clock?

The number of days refers to the required frequency of winding. (see below)

Mechanically, the difference is in the movement itself, and in the weights and chains.

And of course cost. 8-day clocks are more expensive.

How do I setup my cuckoo clock?

I’ve made a (homemade) Cuckoo Clock Setup Instructions Video for you. And here’s a link to the written Cuckoo Clock Setup Instructions I enclose with each clock.

How often do I need to wind the clock?

The one-day movement doesn’t quite make it  24 hours between windings, so I wind mine morning and evening

Most people wind their 8-day clocks in concert with a certain event, such as before heading to church on Sunday morning. The clock will go longer than once a week, but having a schedule helps us to keep the clock on schedule.

Do you offer the eight-day?

Yes! I keep two or three in stock as much as possible. You will see it on the ordering page. If I don’t have one in stock, I can have one ready within four- to six- weeks of ordering. The eight-day is available at an additional cost of $150 as it involves a different movement and weights.

How Can I Tell if My Cuckoo Clock is a 1-Day or 8-Day?

The 8-day has a different movement and heavier weights. When you wind it do the weights reach the floor in 24 hours (1-day) or does it take over a week (8-day)? Can you see a number on the weights? If it’s 1500-1750 grams it’s an 8-day. 1-days range around 250-375 grams. They vary by what’s needed to power the clock.

Does this clock have music?

I wish! Music requires a different clock case, so it can’t be added on. As always, when I have enough people who want something different, such as a clock with music, one with music, I’ll design a clock with it. So let me know you’re interested!

As I write this, the Barn Cuckoo Clock is in the works. It will have music which will power the horse who will pop out of his stall door. Ah, just like home here on the farm!

Music does add to the cost of the clock, of course.

How do I hang the clock?

I hang mine on a screw about 6 1/2 feet above the floor. This gives the weights enough room to travel the length of the chains.

You will find instructions for hanging and setting up your clock enclosed with the clock.

Is there a way to shut off the cuckoo so we can sleep at night?

Yes! This is explained and pictured in the Setup Instructions which includes directions to easily set it so the won’t cuckoo sing during the night.  The clock’s night time shut off comes in two configurations depending upon the clock. For the Quilt Shop Cuckoo Clock it is a lever with two options: down for cuckooing and up for silencing. For the Backyard Birds Cuckoo Clock, the shutoff is located at the bottom of the clock. Pull it down for cuckooing. Push it up for silence. In the future clocks may be offered with a third setting for automatic night time shut off. Please send an email to vote for this option so I will know there’s a demand.

The right weight of my cuckoo clock is going down faster than the left weight

New cuckoo clock owners notice this after first setting the time. Don’t worry!

The left weight will catch up to the right weight. Since the right weight (the hare) is for the cuckoo it goes down either quickly or slowly each time the clock cuckoos, depending upon the number of cuckoos. Meanwhile the left weight (the tortoise) goes down with each tick, so it is going down at a constant rate. Over time they will both end up down to about the same point.

Let your clock run and you’ll see that speedy and pokey will end up at the same place in the end.

What Do I Do When I Go Away?

Simply stop the pendulum when you leave. Then when you return home tap the pendulum to get the clock going again, and set the correct time by running the minute hand around, stopping at the hour and half hour to let the cuckoo cuckoo until the correct time is reached.

When I need my clock cleaned or repaired, how so I find a cuckoo repair shop?

A list of cuckoo clock repair shops is included in the box with your clock. You will find a scanned copy here:  Cuckoo Instructions.

My go-to cuckoo doc is Keith Seabolt of the The Clock Shop in Cleveland, Georgia. He’s Schneider’s go-to guy for feedback on their clocks out in the world. He switches over 1-days to 8-days for me, helps me test news designs, shows me why my crazy ideas will or won’t work, and volunteered to answer customer questions. I’m learning, but he has a sixth sense for cuckoos. You are invited to call him with questions about your clock or any other cock you own.

Feel free to send me an email at Cuckoo@TheCuckooClockDesigner.com

 

 


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4 thoughts on “FAQ’s

  • Donna

    Can the colors of the elements on the clock, such as the bolts of thread, spools of thread, etc. be done in pastel colors rather than the primary colors as shown?

    • JOdieRD Post author

      Hi Donna,

      Not from the factory unless I order it special. People have asked if the quilter’s hair could be brown, which I could do here, but the other elements wouldn’t look so great over-painted I don’t think. Especially the bolts of fabric. That’s an interesting idea to consider though, changing the color scheme at some point. All of my clocks for this year are ordered and/or on their way, but I’ll put that in my thinking cap.

      Thanks for your suggestion!

      Jodie

  • Kathy A Stewart

    Jodies, learned of your terrific work this morning in Parade magazine ! Just delighted to see new designs moving away from the very traditional hunting scenes – thank you !

    A possible future suggestion…….a gardener’s cuckoo clock ! Ideas abound — a potting table, garden implements, a moving scarecrow, moving honey bees over a hive or skep, a robin with a worm popping from the door. Seed packets required somewhere, of course !

    Thanks again…..and best wishes for great success. p.s. is Shark Tank part of your future ?

    • JOdieRD Post author

      Hi Kathy,

      Yes regarding the need! I started out with the notion of reinventing cuckoo clocks but now having gotten to know the manager of the factory I am finding this has been long needed for the industry. It has shrunk majorly because they haven’t responded to the times. And they don’t tell their story either. With a background in TV and a many time author I’m up for the task. I never dreamed it would turn out this way.

      Nor how long it would take to get new designs through. Over a year. So, when I was there in February and we made decisions for this year the Potting Shed (Uhuh!) was sidelined until next year to make way for a Christmas Shop. It’s hard to tell what will be most popular, but Christmas has got to be. It and the Potting Shed will be based on the Quilt Shop Clock case shape and animation. We designed the Potting Shed so a stand of sunflowers “grows.” The scarecrow is a great idea. Hey wait, was it a bee skep or a sundial we sketched in?

      People keep asking me about Shark Tank. Including my stepmom this morning. So I asked her, what is the problem I face with my business? Getting new designs through the development stage. When I have about five there will be enough money coming through that I will easily cover overhead and keep working capital flowing, with borrowing some in order to grow and cover Christmas inventory etc. So it isn’t a question of needing money, even though I am only able to pay myself a little now. The other benefit they could offer would be their marketing muscle. But I have had great success with the Quilt Shop in the Keepsake Quilting catalog. Multiply that by five clocks and I will be able to afford the new sheets I need so badly — on a weekly basis! So the answer is to be patient. Pinch pennies harder, and keep pushing.

      Thank you so much for writing. You put a breeze under my wings!

      ~Jodie