Contact The Cuckoo Clock Designer 69

the cuckoo clock designer

Questions? Ideas? Cuckoo stories? I want to hear from you!

To reach me please comment below or email The Cuckoo Clock Designer at or call 800-272-0742 (Eastern, but I work late.)

To keep up with news at The Cuckoo Clock Designer, sign up for my mail list in the bar above. Through research and my trips to Germany I’m learning everything cuckoo clocks and, as a writer, writing about it. The history of the industry is fascinating as is what’s going on today. Also, I add helpful how-to videos regularly and blog posts about such things as a rare peek inside a cuckoo clock factor. But the best reason… You’ll be the first to know about my new designs!

To be part of the development of new designs, for the latest info on upcoming cuckoo clock releases, the progress of clock orders making their trek across the Atlantic, etc., “Like” The Cuckoo Clock Designer Facebook page.

Thanks for being a kindred cuckoo-for-cuckoo-clocks soul!

Jodie Davis Cuckoo Clock DesignerJodie Davis


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69 thoughts on “Contact The Cuckoo Clock Designer

  • Judy Robeck

    Hi Jodi
    Can you tell me when I will receive my clock? I sent payment already for the 8 day payment. When I tried you email address it said it was not properly setup. Are these clocks still available?

    • JOdieRD Post author

      Hi Judy,

      Oh my gosh, I have you on my list for an 8-day, but I don’t see that I sent you are email confirming that. It’s weird because I distinctly recall double checking that I didn’t have one more left in stock. Nope, I had sold the last one I have the day before. But I have more in the queue. It should take 4-6 weeks to get them. Your name is first on the list. I’ll send you an e-mail before I ship it to give you a heads up.
      I’ll send a copy of this email to you sow e’re sure we are hooked up by that route.
      I apologize for being flakey!


  • Michelle Guadarrama

    I purchased the quilters clock and you can’t stop the cuckoo at night unless you stop the clock entirely. Often times it just stops for no reason at all. I have made sure it is level but it just stops all the time. I would buy this one if it weren’t for that.

    • JOdieRD Post author

      Hi Michelle,

      Gosh, I’m glad you’re letting me know you have a problem!

      You should be able to push the lever at the left side of the clock up to silence it at night. That way it will keep running and therefore keeping time. The lever won’t go all the way up or down in the slot. Just push it gently until it stops.

      Yes, level side-to-side is important. Is it flat against the wall? Sometimes they slide forward on the hanging screw making the pendulum rub on the opening at the bottom of the clock.

      The guru is Keith Seabolt. He actually checked out your clock before I sent it to you so it should be working fine.

      (706) 219-3556

      Please give him a call. He’ll get that cuckoo straightened out!


  • Charlene Eisner

    Hello my name is Charlene Eisner and my husband knows some of the German language,lived in Schwabland Stuttgarten and Boeblingang and is familiar with good quality black forest Cookoo clocks,if you can call us here in the United States, 1~606~277~1849 and would like to talk to you about clocks. Sincerely, Charlene Eisner 🙂

  • Bonnie Walker

    Hi Jodie – love love the quilter clock. I am going to order one but wanted to know the time period for shipping. I live in Sanford NC and would like to know what to expect on when could receive – we are going to be gone for a few days the first of August – so I could wait until our return.. Today 7/22 – leaving on August 2nd. Thanks for the info. Bonnie Walker

    • JOdieRD Post author

      Hi Bonnie,

      Are you going to order the 1-day or 8-day? I have plenty of the former and can send it whenever you wish. From Ga to you it should be two days via Priority Mail. The 8-day is a few weeks out. I can get the 1-day out to you tomorrow if you want to get it before you head off.

      Thanks for the kind words. When I first imported them I thought I might be the only nut who would want such a thing. Not so! It’s turning into a fun business of spreading smiles!


  • Christo Jacobs

    I have a brilliant idea for a cuckoo clock. It has to do with Krishna, playing his flute on the hour, then The Maha Mantra at 6;00am and pm Krishna clocks would not only be a novelty, but a cherished item in any household Hindu or otherwise. Hare Krishna, and Namaste

    Christo Suzette Jacobs

  • Trina Moss

    I would love to order a clock. I’ve already put a bug in my husband’s ear for Christmas! Can you color the hair salt and pepper instead of blonde? Thanks, Trina Moss

    • JOdieRD Post author

      Hi Trina,

      Yes! I’ve been asked to replace the kitty with a doggie, so those are on the way. And I have been asked for brown hair. So I figured I’d take pictures of the dog and brown hair options when the dogs come in. Now I’ll add salt and pepper. Great idea! I’ll add the as options during the ordering process. Such fun!


    • JOdieRD Post author

      Hi Dennis,

      It’s a flat rate of $16 within the continental US.

      Please do suggest how I could word it more clearly. I sure didn’t intend to be confusing.

      Best wishes,


      • JOdieRD Post author

        Actually, I think I may get what you were referring to. To have everything work out in the end between my shopping cart software and PayPal I have added the shipping to the prices. Otherwise in the shopping cart and gets all screwy. So it says the price plus the shipping in one place, and the combined figure in another. Still, I hope it’s clear!

  • JOdieRD Post author

    Hi Gloria,

    Sorry for the confusion. I ran out so quickly! But put the notice on the site when I still had a couple left, just in case. Your husband and I had been conversing, so he has an email about it with tracking info. It will arrive this week.
    I hope it brings lots of smiles!


  • Connie Geidenberger


    I love the quilt cuckoo clock and haven’t had mine very long. But the minute hand broke. Is it possible to buy a replacement hand without sending the clock back?

    Thank you.

  • christ barney

    Hello Sir/Ma’am,

    I am Chris Barney and I run a retail store here in San Pedro Sula,Honduras. I would like to place an order from you and have it shipped with a shipping company I have used several times in the past. Before placing an order with you, I would like to know if I can pay with a credit card (such as Visa or Master Card), also, I don’t like to place online orders so can I simply email an order form and have you give me a quote? This will allow the fastest processing of my orders. I appreciate your time in these matters.

    Very Respectfully,

    Chris Barny
    11-15 ave Noroeste
    1015 San Pedro
    Sula, 21104, Honduras

    Looking forward to your response so we can proceed further as soon as possible..

    Warmest Regards
    Chris Barney

      • Tegan

        Hello Jodie,

        I received a near identical email to the comment you received below, and was wondering if anything came of it, I have received an order from them but feel like it could be a scam, did yours go through successfully?

        Sorry for any inconvience, I was just searching for the address and your website came up, I also had a look at your clocks they are beautiful!!!
        Thank you for any feedback you can give me regarding the comment below.

        Thank you
        Tegan Neville

        christ barney
        December 12, 2016 at 8:42 PM
        Hello Sir/Ma’am,

        I am Chris Barney and I run a retail store here in San Pedro Sula,Honduras. I would like to place an order from you and have it shipped with a shipping company I have used several times in the past. Before placing an order with you, I would like to know if I can pay with a credit card (such as Visa or Master Card), also, I don’t like to place online orders so can I simply email an order form and have you give me a quote? This will allow the fastest processing of my orders. I appreciate your time in these matters.

        Very Respectfully,

        Chris Barny
        11-15 ave Noroeste
        1015 San Pedro
        Sula, 21104, Honduras

        Looking forward to your response so we can proceed further as soon as possible..

        Warmest Regards
        Chris Barney

        • JOdieRD Post author

          Hi Tegan,

          You’re the second person to ask me. In response to my reply I received an email from this person. It made no sense, even accounting for a language gap. The clincher was that the same email, but to another person was attached. So I deleted it. So, disregard it and get back to real business!


        • heidi blagden

          Hi I to find your website, through checking out Christ Barney address, he ordered a high quality of items and I felt that it was a scam, it iis, as I told him that he needs to pay online, however, he still wanted me to send the items and payment sent later. DONT SELL TO HIM

          On a positive note, love your items

          Heidi x

          • JOdieRD Post author

            Hi Heidi,

            Man that guy is busy! I got a call from someone about it last week. Everyone who has contacted me has been a small business — and smelled a fish also. Yup, ignore the slime!

            It’s actually been fun to chat with those who have called me to see what their businesses are. Best wishes to everyone in their businesses,


      • Roxanne Bowers

        How was your interaction with mr. Barny?
        He has approached thru email, trying to verify the request is valid.
        I could not find his shipper thri google search, any help would be appreciated

        • JOdieRD Post author

          Hi Roxanne,

          That man is busy! This is the third inquiry in four days.

          I smelled a fish so didn’t follow up. The two others who called the past few days smelled the same fish. So none of us has proven him legitimate or not, but everything about him is red lights and sirens. One person who called said he checked out the man’s address and found it to be a high crime area.

          If he wishes to prove himself legitimate, we’d all be happy to do business with him.

          So glad you asked. I hope this isn’t a scam. and if so I hope no one is falling for it. We with small businesses work too hard for that to happen!


    • JOdieRD Post author

      Hi Susan,

      I checked my newsletter list and don’t find this email address on it.
      I sincerely apologize if there is something coming from me, but I send out emails way too infrequently according to marketers and am scratching my head trying to think of what I could be missing that’s coming from me to you. I even looked in Gmail and there’s no record of any emails.
      If you can forward me one to give me a clue, I will take care of it.

      Best wishes,


  • Joe Valenty

    Would bird cuckoo clock function properly exposed to cold but not rain or snow. I’m in Pittsburgh and would put one on my roof covered deck. Would moisture and or humidity harm the movement?

    • JOdieRD Post author

      Hi Joe,

      Keith had a few thoughts:
      1. Will the clock be exposed to any kind of wind? That could affect the pendulum, so it wouldn’t keep time.
      2. It would need regular servicing of the metal parts due to corrosion.
      3. He’d suggest sealing the wood with an exterior poly to prevent the humidity from warping it.
      And of course, anything other than hanging it inside voids the warranty.
      So it’s possible as long as you take precautions and know it won’t last nearly as long as it would inside.
      Gosh, it’d look great on a porch!


  • Roger

    I do not care for the gold chain on my 8 day clock.
    Can i substitute the stock chain with a braided stainless steel line ?
    Just curious if the movement will work or if there will be issues with accurate timekeeping.

    • JOdieRD Post author

      Hi Roger,

      I’m with you!
      It should work just fine as long as the links in the chain are the same size. That’s determined by links per foot. But from what I know, the difference comes down to 1- versus 8-day. has chain as do many other online retailers. I’m sure a quick call will answer your question if the site doesn’t.


    • JOdieRD Post author

      Hi Dora,

      The biggest is the American Barn Cuckoo Clock which will be here in May. I don’t quite have final pricing but I am determined it will be under $850 even though its a very expensive clock to produce. In addition to the 8-day movement it has a farmer who hoes, plus music, and a horse that goes in and out of his stall. And lots of critters: cows, chickens, a cat, pig — even a rooster!

      Are you on my mailing list? As soon as I get the price nailed down I will put up photos and send out a newsletter to announce it.

      Thanks for asking!


  • Dan Gagnon

    I bought a 24” Black Forest Hunters coo coo clock in Germany in 1981. It’s an eight day with music, dancers and a coo coo bird. The music (Edelweiss) can be turned off. The clock work is Regula and the name “A. Schneider and sunne” appears on the inside mechanics. The clock has not been used in 20 years. It has been preserved very well. I would like to know more information about it. What is the value? Is it an antique? I have pictures of it if necessary.
    Thank you for your time, Dan Gagnon

    • JOdieRD Post author

      Hi Dan,

      Since I haven’t been at this long I am not up to speed on the history of Schneider clocks. But I can direct you to where the cuckoo folks hang out.

      You can post in the forum here:

      And this Facebook group includes a lot of people whose brains are full of cuckoo knowledge:
      (Search for it like this. It’s a closed group so you’ll ahve to join.)

      Good luck!


    • JOdieRD Post author

      Hi Lorraine,

      I tried, but Mail Chimp didn’t find you on any of my lists. Perhaps you already did it through the email itself but hitting “unsubscribe”?

      Either way, you won’t be getting anymore.

      Thanks for letting me know!


  • Sara Schafer

    Where are the clock movements produced? If it is purchased for the US, how difficult will it be to have clock works repaired? Would the clock have to be sent to Germany?

    • JOdieRD Post author

      Hi Sara,

      The entire clock, including the movement, is made in the Black Forest. I’ve just been there, so I can attest 100%! And I can’t wait to go back as I am going to take photos and videos of each craftsman and part of the process. It amazes me that every part, even the chains, are still made right there. That horn needs to be tooted!

      The movement is made by Regula, which if you go online to the where folks who work on cuckoos chat, you’ll find are hands down the best.

      Nope, it won’t have to go to Germany for repair. First, I can also tell you Schneider is known for their quality. Their #1 warranty clock doc (Keith Seabolt of The Clock Shop in Cleveland, Georgia.) tells me that in his experience the incidence of repair for Schneider clocks is way below that of other brands. In fact that’s why he directed me to them to have my clocks manufactured by Schneider in the first place. I haven’t actually counted, but I’d guess for hundreds of clocks I’ve imported so far customer contacts have been far less than 5%. And of those nearly all can be fixed by watching a video or via a phone call to e or Keith. (For example the cuckoo gets stuck because the wire has moved over his tail in shipping.)

      Thanks for asking those questions. I’ll look at the site and see how I can better impart that information. You’ve helped me imporve and I appreciate that!


  • Cynthia A Schoeppel

    Hi! Do you have any of the 8 day quilting clocks with the dog and also the woman having salt and pepper hair? Thanks—Cindy

  • john lud

    the clock in one of your ads on youtube showed a Baltimore oriole on the roof of the clock.
    is that model available ?
    thank you.

  • Toni Cina

    Hi Jodie. I saw you in Parade Sunday magazine. Your clocks are beautiful. I live in Clearwater, FL. and have a cuckoo clock that is over 75 years old. I have a young man who repairs it here and thought he might somehow be a good contact for you. His name is Khalid Satay. His father and grandfather were clock repair artisans. His number is 727-460-3197 or Wishing you much success. Toni

    • JOdieRD Post author

      Hi Toni,

      Oh my! Three generations! yes, I’d love to be in contact with him. What a great story! Thanks so much for the connection and the kind words.


  • Tisha Gotte

    Hi Jodie,

    I sent you a detailed email about you possibly speaking to one of two women’s groups I am part of. Hope you will have time to answer that.

  • Paula Jones

    I love cuckoo clocks and have one my then husband brought home from a tour of duty in Europe between 1970 & 1972. I love my clock, but it stopped running probably 30 years ago. I have not been able to find anyone to even look at it to see if it can be repaired. Do you know of anyone anywhere close to Jackson, MS that works on these old clocks?

    • JOdieRD Post author

      Hi Paula,

      Probably needs a good cleaning and will be running like a charm.

      I looked on Schneider’s list of warranty dos, but there are none in MS. Surely there is someone around though. Clock docs are often found in antique malls. Or call and antique mall to find out who they would recommend.

      Let me know if you’re unsuccessful and I can recommend someone to send it to. You need to be enjoying that cuckoo!


  • Mahesh Chavan


    I have purchased a cuckoo clock & it’s a fantastic clock.

    Could you please tell me how to wind up the clock? Do I need to wait for the clock to stop completely before I start winding? Do I need to wait for exact 24 hours for winding or it can be done a couple of hours before as well?

    Your prompt reply will be appreciated,

    Best regards,

    Mahesh Chavan

    • JOdieRD Post author

      Hi Mahesh,

      Simply pull down on the chain that doesn’t have the weight on it. You can wind it anytime. I often wind my one-days twice a day. It doesn’t matter how often you wind it as long as you’re gentle.


  • Esther Gravel

    It would be fun if you could open a new topic (in a signet above) with the places (country, city, village) where your customers come from. Just for fun. I’d be pleased to see my beautiful city St-Félicien, Quebec, Canada (with Internet url to the official website of the city or a map of Prov. of Quebec) among all cities you send one or more of your creations (designs) with Anton Schneider cuckoo clocks.
    Do you think it would be possible to do such a thing?

    I wish you a wonderful day with a lot of new customers…. and having only good news.

    Esher Gravel, St-Félicien Quebec Canada

    • JOdieRD Post author

      Hi Esther,

      That’s a great idea! I wonder how I could make a map with clickable “pins” on it. A good project for a rainy day!

      Did your clock arrive yet?

      Wishing you a wonderful day too!


  • pete mazzolani

    i have a question i bought a black forest clock thats supposed to come out every half hour as well as every hour

    is there a setting so the bird comes out on the halfhour its fine every hour but doesnt come out on the half hours.

  • Deanne

    Our cuckoo clock (a very old one) keeps perfect timing but all of a sudden it is going crazy with the cuckoo’ing… it has swallowed a bottle of energy pills! So fast you cannot even count them! Hubby has a horrible habit of pulling up the weights just about every time he walks past – sorry, but he has Alzheimers and I was wondering if this could be the problem. If one moves the pendulum leaf down it slows down the timing? Thank you in anticipation.

    • JOdieRD Post author

      Hi Deanne,

      I’m not a cuckoo clock doc, so I may be off, but it does sound as though something has happened with the movement. You can try adjusting the bob to see if that slows it down, but that crazy cuckooing sounds like something else. May be time for a clock doc!

      Best wishes to you and your husband,